Business Relationship Management Professional Certification

The Business Relationship Management Professional (BRMP®) training and certification program is intended as a comprehensive foundation for Business Relationship Managers (BRM) at every experience level, with the training and certification designed to provide a solid baseline level of knowledge regarding the BRM role and how well-cemented and effective BRM disciplines can positively impact overall business results.


BRMP online
E-learning Training
365 days

What will I learn? 

·       The characteristics of the BRM role

·       What it means to perform as a strategic partner, contributing to business strategy formulation and shaping business demand for the service provider's services

·       The use of Portfolio Management disciplines and techniques to maximize realized business value

·       Business Transition Management and the conditions for successful change programs to minimize value leakage

·       The BRM role in Service Management and alignment of services and service levels with business needs

·       The principles of effective and persuasive communication

This comprehensive course introduces you to, and provides details for building “The House of BRM”, which includes the following three key aspects of Business Relationship Management:

  1. The “Foundation” supports the BRM role and ensures it has the competencies to be effective and deliver value to both the provider organization and its business partners.
  2. The “Pillars” define the BRM space in terms of Core BRM Disciplines: Demand Shaping, Exploring, Servicing and Value Harvesting.
  3. The “Roof” protects Business Relationship Management as a key aspect of provider capability. It does this by ensuring clarity around the role, discipline, and organizational capability of Business Relationship Management in the context of the Provider Strategy and Operating Model.



The course includes:

·      3-days classroom training from a BRMP Approved Trainer or Access to our accredited BRMP e-Learning material for 1 year.

·      Official BRMP manual : The BRMP Guide to the BRM Body of Knowledge - If you are a member of the Business Relationship Management Institute, you are able to download a copy of this guide for free on the BRMI homepage

·      Accredited course material including sample exam questions

·      BRMP exam + Certificate


  • Meals are not included (but food is available for purchase on site)
  • This course is given in French with English material


• BRMP® is a registered trademark of Business Relationship Management Institute. The BRMP® and Accredited by APMG International Swirl Device logo is a trademark of Business Relationship Management Institute and The APM Group Limited. All rights reserved.

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Site réalisé par Guillaume Pharand